We ensure that your item arrives in perfect condition. This policy outlines how orders are prepared and shipped within the Kingdom of Saudi Arabia.
01
Order Processing
Orders are processed within 1 to 2 business days of order confirmation, excluding Fridays and public holidays.
Items from limited collections may require additional processing time, which will be indicated on the product page.
02
Delivery Time
Delivery within the Kingdom typically takes between 2 and 5 business days, depending on the city.
The estimated delivery time and cost are clearly displayed on the checkout page before confirmation.
03
Order Tracking
Once your order ships, we will send you a tracking number via email or text message.
You can track your order status using the tracking link sent to you.
04
Important Notes
Please ensure your address and mobile number are correct before confirming your order.
We cannot change the address once the order has shipped, but we can assist you with tracking the shipment.
Have a question about this policy?
Our customer service team will respond within one business day.