{"id":728,"date":"2026-10-28T13:40:16","date_gmt":"2026-10-28T13:40:16","guid":{"rendered":"https:\/\/eitra.net\/shipping-and-delivery-policy\/"},"modified":"2026-11-11T11:07:42","modified_gmt":"2026-11-11T11:07:42","slug":"shipping-and-delivery-policy","status":"publish","type":"page","link":"https:\/\/eitra.net\/en-us\/shipping-and-delivery-policy\/","title":{"rendered":"Shipping and Delivery Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"728\" class=\"elementor elementor-728 elementor-59 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t<section class=\"wd-negative-gap elementor-element elementor-element-b0f95b7 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"b0f95b7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d099b14 e-con-full e-flex e-con e-child\" data-id=\"d099b14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f6886cc e-con-full e-flex e-con e-child\" data-id=\"f6886cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<aside class=\"elementor-element elementor-element-87ad1ba e-con-full e-flex e-con e-child\" data-id=\"87ad1ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f6c3416 e-con-full animated-normal e-flex elementor-invisible e-con e-child\" data-id=\"f6c3416\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;],&quot;sticky_offset&quot;:110,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:100,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-922fba9 elementor-widget elementor-widget-heading\" data-id=\"922fba9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Policy Pages<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed21c35 elementor-nav-menu--dropdown-none elementor-nav-menu__align-end elementor-widget elementor-widget-nav-menu\" data-id=\"ed21c35\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Policies\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-ed21c35\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-592\"><a href=\"https:\/\/eitra.net\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%b4%d8%ad%d9%86-%d9%88%d8%a7%d9%84%d8%aa%d9%88%d8%b5%d9%8a%d9%84\/\" class=\"elementor-item\">Shipping and Delivery Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-593\"><a href=\"https:\/\/eitra.net\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af\/\" class=\"elementor-item\">Refund and Return Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-594\"><a rel=\"privacy-policy\" href=\"https:\/\/eitra.net\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%ae%d8%b5%d9%88%d8%b5%d9%8a%d8%a9\/\" class=\"elementor-item\">privacy policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-595\"><a href=\"https:\/\/eitra.net\/%d8%a7%d9%84%d8%b4%d8%b1%d9%88%d8%b7-%d9%88%d8%a7%d9%84%d8%a3%d8%ad%d9%83%d8%a7%d9%85\/\" class=\"elementor-item\">Terms and Conditions<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-ed21c35\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-592\"><a href=\"https:\/\/eitra.net\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%b4%d8%ad%d9%86-%d9%88%d8%a7%d9%84%d8%aa%d9%88%d8%b5%d9%8a%d9%84\/\" class=\"elementor-item\" tabindex=\"-1\">Shipping and Delivery Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-593\"><a href=\"https:\/\/eitra.net\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af\/\" class=\"elementor-item\" tabindex=\"-1\">Refund and Return Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-594\"><a rel=\"privacy-policy\" href=\"https:\/\/eitra.net\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%ae%d8%b5%d9%88%d8%b5%d9%8a%d8%a9\/\" class=\"elementor-item\" tabindex=\"-1\">privacy policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-595\"><a href=\"https:\/\/eitra.net\/%d8%a7%d9%84%d8%b4%d8%b1%d9%88%d8%b7-%d9%88%d8%a7%d9%84%d8%a3%d8%ad%d9%83%d8%a7%d9%85\/\" class=\"elementor-item\" tabindex=\"-1\">Terms and Conditions<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/aside>\n\t\t<div class=\"elementor-element elementor-element-bd86a33 e-con-full e-flex e-con e-child\" data-id=\"bd86a33\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<link rel=\"stylesheet\" id=\"wd-mod-animations-keyframes-css\" href=\"https:\/\/eitra.net\/wp-content\/themes\/woodmart\/css\/parts\/mod-animations-keyframes.min.css?ver=8.3.7\" type=\"text\/css\" media=\"all\" \/> \t\t\t\t\t<div class=\"elementor-element elementor-element-80f961d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"80f961d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:0}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">We ensure that your item arrives in perfect condition. This policy outlines how orders are prepared and shipped within the Kingdom of Saudi Arabia.<\/p>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a475c3 e-con-full e-flex e-con e-child\" data-id=\"4a475c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<section class=\"elementor-element elementor-element-50524c6 e-con-full animated-normal e-flex elementor-invisible e-con e-child\" data-id=\"50524c6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:0}\">\n\t\t<div class=\"elementor-element elementor-element-8e2648f e-con-full e-flex e-con e-child\" data-id=\"8e2648f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6da94aa elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"6da94aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">01<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6706d58 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"6706d58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Order Processing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d56324 e-con-full e-flex e-con e-child\" data-id=\"3d56324\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0efaab elementor-widget elementor-widget-heading\" data-id=\"f0efaab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Orders are processed within 1 to 2 business days of order confirmation, excluding Fridays and public holidays.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be09198 elementor-widget elementor-widget-heading\" data-id=\"be09198\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Items from limited collections may require additional processing time, which will be indicated on the product page.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-f6abc42 e-con-full animated-normal e-flex elementor-invisible e-con e-child\" data-id=\"f6abc42\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:50}\">\n\t\t<div class=\"elementor-element elementor-element-f3a0664 e-con-full e-flex e-con e-child\" data-id=\"f3a0664\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8092a8c elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"8092a8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">02<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b7d38d elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"5b7d38d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery Time<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2fe5e34 e-con-full e-flex e-con e-child\" data-id=\"2fe5e34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51f5ec7 elementor-widget elementor-widget-heading\" data-id=\"51f5ec7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Delivery within the Kingdom typically takes between 2 and 5 business days, depending on the city.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-228af15 elementor-widget elementor-widget-heading\" data-id=\"228af15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">The estimated delivery time and cost are clearly displayed on the checkout page before confirmation.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-8983386 e-con-full animated-normal e-flex elementor-invisible e-con e-child\" data-id=\"8983386\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:100}\">\n\t\t<div class=\"elementor-element elementor-element-55b78a8 e-con-full e-flex e-con e-child\" data-id=\"55b78a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f3c6a4 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"4f3c6a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">03<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11da30e elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"11da30e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Order Tracking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bad1e50 e-con-full e-flex e-con e-child\" data-id=\"bad1e50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3c6368 elementor-widget elementor-widget-heading\" data-id=\"e3c6368\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Once your order ships, we will send you a tracking number via email or text message.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59bd5a1 elementor-widget elementor-widget-heading\" data-id=\"59bd5a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">You can track your order status using the tracking link sent to you.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-03dcf5d e-con-full animated-normal e-flex elementor-invisible e-con e-child\" data-id=\"03dcf5d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:150}\">\n\t\t<div class=\"elementor-element elementor-element-b874f1c e-con-full e-flex e-con e-child\" data-id=\"b874f1c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f7c70f elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"5f7c70f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">04<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67a65ad elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"67a65ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Important Notes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e3be47 e-con-full e-flex e-con e-child\" data-id=\"7e3be47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4521d66 elementor-widget elementor-widget-heading\" data-id=\"4521d66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Please ensure your address and mobile number are correct before confirming your order.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d08cd32 elementor-widget elementor-widget-heading\" data-id=\"d08cd32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">We cannot change the address once the order has shipped, but we can assist you with tracking the shipment.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e870a0 e-con-full animated-normal e-flex elementor-invisible e-con e-child\" data-id=\"7e870a0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:0}\">\n\t\t<div class=\"elementor-element elementor-element-aff5e62 e-con-full e-flex e-con e-child\" data-id=\"aff5e62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cc8629 elementor-widget elementor-widget-heading\" data-id=\"7cc8629\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Have a question about this policy?<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59460d4 elementor-widget elementor-widget-heading\" data-id=\"59460d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Our customer service team will respond within one business day.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbecc13 elementor-align-right elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"fbecc13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/eitra.net\/en-us\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Policy Pages We ensure that your item arrives in perfect condition. This policy outlines how orders are prepared and shipped<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-728","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eitra.net\/en-us\/wp-json\/wp\/v2\/pages\/728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eitra.net\/en-us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eitra.net\/en-us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eitra.net\/en-us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eitra.net\/en-us\/wp-json\/wp\/v2\/comments?post=728"}],"version-history":[{"count":1,"href":"https:\/\/eitra.net\/en-us\/wp-json\/wp\/v2\/pages\/728\/revisions"}],"predecessor-version":[{"id":729,"href":"https:\/\/eitra.net\/en-us\/wp-json\/wp\/v2\/pages\/728\/revisions\/729"}],"wp:attachment":[{"href":"https:\/\/eitra.net\/en-us\/wp-json\/wp\/v2\/media?parent=728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}